Cancellation and Refunds

Every new account starts on the Free plan, which needs no card and does not expire. Tasks, Calendar, Planner and Focus are included with no time limit; Budget, People and Travel are the paid modules, and they unlock when you subscribe.

Paid plans are subscriptions, bought on our website, billed monthly or annually, and they renew at the end of each period until you cancel. Card details are entered on the payment provider’s own pages and never reach us — there is no card field anywhere in our software.

You can cancel at any time from Manage billing in Settings. Cancelling stops the next renewal, not the period you have already paid for: you keep your plan until the end of that period and are not charged again. If a renewal payment fails, the provider retries the card and your access continues while it does; if the retries run out, your account moves to the free plan.

Prices can change. When they do, we tell you before the change takes effect, and it applies from your next renewal at the earliest — never to a period you have already paid for. If you do not want the new price, cancel before that renewal and you will never pay it.

If you regret a first subscription within 14 days of being charged for it, write to support@easydooo.com and we refund the charge in full. No form, no justification needed — the email is enough. Refunds go back to the card or account you paid from; your provider decides how long that takes to appear, typically five to ten working days.

Refunds of renewal charges are at our discretion, because a renewal is a charge you were told about and could have cancelled — but ask anyway, especially if something went wrong on our side.

Nothing in this policy limits the refund, withdrawal or cancellation rights that consumer law gives you where you live. Where the law gives you more than this policy does, the law wins.

When a paid plan ends — you cancelled, or a payment failed — the modules it unlocked become read-only, never invisible and never deleted. Everything you put into Budget, People or Travel stays yours to read, and comes back to life if you subscribe again.

Anything about a charge, a cancellation or a refund goes to support@easydooo.com and a person reads it. There is no ticket form and no queue to escalate through. Contact details are here.