Contact

[contact email] — for anything at all: help using the app, a question about a charge, a cancellation or refund, a bug, or a privacy request. There is one address on purpose, so nothing gets lost deciding which one to use.

Email the address above with the subject “Bug report”, or use Help & Support inside the app if you have an account. Three things make a report actionable: what you did, in the order you did it; what happened, including the exact wording of any message; and what you expected instead. Say whether you were on the web app or the Android app, and which workspace you were in. Personal and Work filter almost every page, and a fault in one is often invisible in the other.

Bugs that can be reproduced from the description get fixed first, which is the real reason the detail matters.

Same address, subject “Feature request”, or the form inside the app. Describe the problem you are trying to solve rather than the control you think you need. “I lose track of which trips I have already paid for” leads somewhere; “add a checkbox to the trip card” only leads to a checkbox. The roadmap shows what is already being built.

Please never send your password, your app-lock PIN, or anything else you would not want in an inbox. Nobody working on EasyDooo will ever ask you for them.

[controller legal name]
[registered address]

Our cancellation and refund policy sets out when we refund a charge and how to cancel. You can also cancel yourself at any time from Manage billing in Settings, without writing to anyone.

Requests to access, export or delete your data go to the same address. What we collect and why is in the privacy notice, and you can delete your account and everything in it yourself from Settings.